SINCE 1984 Proudly Serving 2020 General Infomation 2023 Shop front open hours: Mon-Fri 8.30am to 5pm. Saturday 9.00am to 4pm. Closed Sundays. COMPLETE TERMS & CONDITIONS Please refer to our web site for full terms and conditions. https://www.wagneronline.com.au/Termsandconditions.aspx STANDARD AUSTRALIA WIDE DELIVERY Australia wide Road Service. Delivery times will vary according to your location. The most economical way to ship goods including heavy and bulky goods, Lithium batteries, products with lithium batteries fitted, aerosols and other items classified as dangerous goods. EXPRESS DELIVERY SERVICE High priority service. Delivery to capital cities and major centres usually the next working day. Remote locations delivered usually within 2 to 4 working days. (Excluding Public Holidays). Order before 2 PM EST for Same Day Despatch. We will select the transport company which we believe will be the best for your area however once the parcel leaves our premises the delivery time is beyond our control. Note. This service is not available for orders containing dangerous goods, i.e. Aerosols, Batteries, etc. INTERNATIONAL ORDERS International Mail and Express shipping available for international orders. You are welcomed to nominate your own transport, and we will have the goods packed and ready for pick up by your chosen courier. Note. Please book the pick up from our premises. DROP SHIPMENT Available for online orders only. We will send goods directly to your customer. No invoice will be enclosed in the Parcel. Picking slip is included with the order only. The invoice will be sent to you by email. COURIER - PICK UP You will need to organise you courier to pick up the goods from our premises. Please provide details of the transport company who will be picking up in the order in the comments section at time of submitting order. CLICK & COLLECT - PICK UP Click and Collect pick-up service is available from our show room trade counter. Allow 2 hours from placing order before picking up in store. You will be notified by SMS or/and E-Mail once the order is ready to be collected in-store. Goods can be picked up from our premises from 8.30AM to 5.00PM Monday to Friday and from 9AM till 4PM on Saturday. In order to avoid delays it is recommended that you place your order prior to attending to ensure that goods are ready to pick up from our store. If you are picking up on Saturday please place your order on Friday as the WES call centre is closed on Saturday. If you need to contact us on Saturday please call us on: 02-9798-9233. SYDNEY METRO WAREHOUSE IS LOCATED AT: 84-90 PARRAMATTA RD, SUMMER HILL NSW, 2130 WAGNER ELECTRONIC SERVICES WES Australasia is an Independent Australian owned, Business to Business distributor dedicated to the Audio / Visual, Electronic, and Electrical industries. We offer various payment options including 30 day accounts (terms and conditions apply), credit card and direct deposits. Please visit our website www.wagneronline.com.au for our full product range. THE PRODUCTS Goods supplied are sourced from numerous sources locally and overseas. It is our policy to purchase from reputable suppliers in order to ensure that the products are of the highest quality. OWNERSHIP OF GOODS Goods and Services supplied by WES remain the property of WES, in accordance with the retention of title clause, until goods supplied are paid for by the customer. LIABILITY The use of the products purchased is beyond our control or supervision. We therefore cannot accept any liability for losses or consequential damage to any goods or equipment. Although WES does not manufacture the goods sold, we do ensure that the products are of the highest quality, however in the rare event of a product being faulty, we will make a claim to our supplier on your behalf. Each supplier has their own policy on returned goods which range from repair to replacement after inspection. DANGEROUS GOODS Orders with goods which are restricted, such as some batteries, aerosols or isopropanol products must be sent by road service. BACK ORDERS Goods not in stock will be automatically back ordered and shipped when available with your next order unless otherwise requested. GOODS RETURNED Please, it is essential you obtain a Return Authorisation number (RA) before returning any goods. All goods to be returned must be freight prepaid and the RA number must be clearly written on the parcel. Parcels returned without an RA will not be accepted or will be returned. Faulty goods will be returned to our supplier for their determination. Faulty goods will be replaced or repaired only, not credited. Goods purchased incorrectly or no longer required are not able to be returned. ERRORS / OMISSIONS Due to the size of this catalogue and the thousands of products it contains, it is possible that mistakes exist. All care has been taken to eliminate errors, but no responsibility can be accepted. Therefore, we recommend that this catalogue be used as a guide only. Please tell us if you discover any discrepancies. DELIVERY Delivery and handling charges apply to all orders. We have a number of shipping options to cover most requirements and can ship Locally, Australia Wide and overseas. You are also welcomed to arrange your own transport company to pick up the order. Please check online for latest shipping Terms and Conditions. STANDARD MAIL PARCEL POST Ideal for light parcels, eg up to 200 grams, actual weight or cubic. Parcels over 200 grams will be sent in the most economical way. Note. If a PO Box is the only address option, the goods will be sent by Mail and the freight costs will be passed on at our actual cost. STANDARD DELIVERIES SYDNEY METRO Sydney Metropolitan Road service. Goods are shipped out usually same day in the afternoon. This is our most economical service. General Terms & Conditions Underground parking available, entry via driveway after Highgrove Bathroom Supplies
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